Guaranteed costs refer to maintenance expenses that aren’t charged to the landlord. These usually cover routine repairs and general property upkeep that come up during the tenancy.

Cashflow refers to the actual movement of money in and out of the bank account – the real-time flow of funds.
Profit or loss, on the other hand, represents the difference between rent and expenses owed to clients and those owed by clients. It reflects what is due, not necessarily what has been received or paid.

Role permissions define what each user can see and do within the system.

A Director has full access to all financial information and system features. An Agent has limited access.

These permissions can be adjusted through Organisation> Our team> Edit, and each user can be edited accordingly.