How to add and update certificates to your property

Step 1. Access the Properties Tab 0:00

• Navigate to the left-hand side and click on the Properties tab.
• Select your desired property.

Step 2. Locate the Certificates Section 0:19

• Scroll down past the property information.
• Find the Property Requirements section.

Step 3. Add a New Certificate 0:25

• Click on Add Certificate on the right-hand side.
• Input the certificate information.
• Click Save.

Step 4. View Your Added Certificate 1:03

• Your new certificate will appear with a status.
• Click the green icon below ‘Files’ to view the certificate in PDF format.

Step 5. Add Additional Certificates 1:41

• Repeat the process to add more certificates.

Step 5. Update Existing Certificates (if necessary) 3:15

• To update a certificate, hover over the three dots under Actions, select ‘Renew Certificate’.
• Infill the information and select save.

Step 6. Confirm Status Changes 3:39

• Check that the status of the renewed certificate has changed to Renewed.
• Ensure the current certificate status is updated to Current.