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The Wyze

Friday, 21/11/2025

3. OrganisationHelp

How to manage email settings

Step 1. Access the Organisation Tab 0:00

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  • Navigate to the left-hand side of the screen.
  • Click on the Organisation tab.

Step 2. Go to Preferences Tab 0:09

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  • Move to the top column and select the Preferences tab.
  • Find the Email Settings section just below the contract section.

Step 3. Understand Email Types 0:17

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  • Identify the two types of emails:
    • Statement Emails: Used for monthly statements sent to landlords.
    • Info Email: Used for sending and receiving maintenance requests and general information.

Step 4. Edit Email Addresses 0:40

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  • The system will auto-fill the email you used to set up your Wyze account.
  • Click the edit icon next to the email settings.
  • Select save.

Step 5. Confirm Updates 1:08

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  • Verify that your information email and statement emails are now directed to the correct accounts.

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