Help center

Browse by topic


Get the most out of Wyze with our built-in Help Centre. Access how-to videos, step-by-step guides, and clear explanations of how the system works, so your team can learn quickly and use Wyze with confidence.

Answers, how-tos, and best practices for running your agency on Wyze. Browse by topic, search for anything, or follow step-by-step guides- from first setup to advanced workflows.

Find help fast

  • Universal search – Look up features, error messages, or tasks e.g. ( How to add a property)
  • Guided set-up – Short onboarding checklists to get your agency live in under an hour.

Categories

  • Getting Started – Creating your organisation, branding, user roles, permissions.
  • Calendar – Tasks, keys management, inspections, maintenance, valuations, reminders.
  • Management – Maintenance workflow, inspections, and key register
  • Landlords – Onboarding, bank details, fees, properties, payouts.
  • Properties – Records, certificates, documents, utilities/meters, valuations.
  • Finances – Receipting, deductions, statements, reconciliation, guarantee costs, P&L views.
  • Contractors – Onboarding, compliance
  • Billing & Subscriptions – Plans, invoices

Learn by doing

  • Step-by-step guides – Clear checklists with screenshots for real tasks (e.g., “Schedule a mid-term inspection and raise follow-up works”).
  • Short videos – 2–5 minute clips for popular workflows.
  • Templates & checklists – Inspection templates, maintenance triage, onboarding packs.

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