Management

One command centre for your day-to-day operations. The Management area groups the workflows that keep an agency running smoothly-Maintenance, Inspections, and Key Management-all linked to properties, tenants/councils, contractors, and your calendar.

Maintenance (with Contractors)

• Raise jobs fast from a tenant, property
• Quotes & approvals – Request and compare quotes; track progress with a full audit trail.
• On-site workflow – Contractor accepts, provides ETA, checks in/out, and uploads before/after photos and certificates.
• Status you can trust – New ▸ Quoted ▸ Approved ▸ In Progress ▸ Completed ▸ Invoiced ▸ Paid, with clear badges everywhere.

Inspections (property-led)

• Templates for every stage – Pre-check-in, mid-term, checkout, compliance visits-customisable checklists and photo prompts.
• Scheduling – Book single or bulk inspections; drag-and-drop rescheduling on the Calendar.
• Automatic follow-ups – Create maintenance tasks from findings; assign to contractors instantly.

Key Management

• Key register – Track sets by label, cut count, and secure location; link to properties and branches.
• Sign-in/out log – Digital slips with who, when, purpose, and due-back time; capture photos/signatures if needed.
• Overdue & alerts – Reminders before return time; escalation rules for overdue keys.